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"What is the most important contribution that the human resource manager can make to organisational effectiveness?" Communication is of paramount importance and occurs every day in everyone's lives. On the whole people are able to communicate with each other as this is a basic human function. However successful organisations strive not only for communication but effective communication. Without effective communication however it can be pointless. Communication can be, messages left on the telephone table to a one to one conversation. In the business environment a communicator has to have the skills needed to be efficient as all manner of problems could occur, from ineffective sales to employee dissatisfaction. There are many different definitions for communication however it is most simply the exchange of information. In a business context however the following definition is the most useful: "The transfer of information from one person to another, resulting in action." ...

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