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Table of Contents Table of Contents 1 Introduction 2 Organisation Development Initiatives 2 Total Quality Management (TQM) 3 Basic Principles 3 The basic functions of TQM are 3 The Learning Organisation 4 Steps of innovation 4 The characteristics of a Learning Organisation 5 How does Hewlett Packard create a knowledge sharing culture? 5 Summary 6 References 6 Introduction The purpose of this paper is to discuss and evaluate some of the Organisation Development initiatives which Hewlett Packard could undertake and introduce into the organisation. As a result of its growth, HP has experienced increased bureaucracy, which has sapped innovation and reduced knowledge transfer. It has responded by splitting the company into two distinct businesses, the computing side and an 'e-services' side. It must now examine its development processes and ensure that these will assist the organisation in achieving its overall goals and strategic objectives. For a company such as Hewlett Packard in the IT industry, being innovative is essential to its survival. Innovation is associated with new knowledge. According to Taffinder, "Innovation is achieved by harnessing knowledge to...

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