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CASE STUDY 17.2 Employee monitoring A personal assistant was looking through a colleague's e-mail account - standard practice when people were away or off sick at the consultancy where she worked. But instead of the client e-mail she was hunting for, she found an 'unpleasant and defamatory' message about herself. She complained - and was promptly sacked for accessing a confidential record. The dispute is one of hundreds of cases involving staff privacy that are waiting to be heard by employment tribunals. Employers are hoping not to join this queue face a mass of new, potentially conflicting, regulation. The government last week gave a legal green light to snooping on staff e-mails and phone calls. Proposals to force companies to seek the consent of both the senders and recipients have been abandoned. Instead, rules coming into force on October 24 will allow employers 'routine access" to messages to check whether they...

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