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“While the demutualisation of the NRMA may have been in the short term of financial benefits to members, the cost to society has exceeded this windfall profit.”  

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"While the demutualisation of the NRMA may have been in the short term of financial benefits to members, the cost to society has exceeded this windfall profit." The National Roads and Motorists' Association Limited, a mutual company owned by its members and operating as NRMA, continues to provide road services, vehicle inspections, batteries, touring advice and a host of membership benefits for almost 2 million members. The NSW branch of the National Roads and Motorists' Association was born in 1923 and for more than 80 years the NRMA has worked to provide trustworthy and helpful service (NRMA, 2004). In 1925 NRMA Insurance Limited was established as a subsidiary to provide general insurance protection to the members of the Association, and in 1926 it was reconstituted as a separate mutual. The NRMA Group therefore comprised of two mutual companies. Although on the 24th July 2000, the demutualisation of the NRMA Group split...

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