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Elegant Report  

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KPMG Q.1 Outline and evaluate the key global and competitive drivers influencing the professional business services sector in which KPMG operates. Q.4 As a business services firm, how did KPMG seek to achieve competitive advantage? How did KPMG's strategies evolve in response to changes in the external and internal environment? Briefly recommend a future strategy for KPMG after 2001? EXECUTIVE SUMMARY This report defines how KPMG achieved competitive advantage in response to changes in the external and internal environment. The report begins by explaining the brief overview of global diversified commercial service sector with offshore and onshore drivers for service industry. The report then analyze the external environment with SLEPT and Porter five forces analysis. The report then explains globalization drivers which triggered KPMG to restructure. The report then tells how KPMG achieve competitive advantage with Colin Sharman leadership and by learning from the benchmark companies such as Ernst & Young. It also...

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