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The operations strategy of ACC - The key elements that form the operations strategy of ACC are flexibility, quality and customization, driven by marketing and engineering.
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Question 1 Operations strategies The operations strategy of ACC The key elements that form the operations strategy of ACC are flexibility, quality and customization, driven by marketing and engineering. Plants ACC has four plants in the U.S. and two in Europe, which produce four basic types of connectors and each service a particular segment by customization. The U.S. Sunnyvale plant in particular, utilizes 85% of its total capacity. However in 1991 the plant ran at a capacity of 70%. Keeping an excess of utilization however leads to higher costs. Products ACC really focuses on the quality and on offering a large variety of products. With salesmen who are also engineers, ACC works together with its customers to optimize customization. Within the Sunnyvale plant approximately 15% of the production is customized and the other 85% are standard designs. In order to produce high quality and innovative products the company invests vast amounts in high-end...
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