Polaroid - case study.
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BACKDROP Polaroid is manufacturer of photographic equipment, accessories and related items used in instant photography. The organization was divided into two main divisions - The Consumer Photography Division and the Technical and Industrial Division with each of these divisions contributing around 40% of Polaroid's revenues of $ 1.3 billion in 1984. The company produced two main types of films: 1. The peel apart film which required the user to physically pull the film out of the camera and, 2. The integral film, which came out of the camera automatically. The integral films were manufactured in the R2 building at the Waltham Massachusetts site. The operations at R2 included production of sheet metal springs, pods, plastic cartridges and plastic end caps and then assembled these into film cartridges. R2 ran three shifts, five days a week, employing approximately 900 workers out of which 700 were part time. QUALITY AND PROCESS CONTROL PROCEDURES AT R2 All...

