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Ethical Decision-Making

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Current Trends in Knowledge Management Sharon Robinson DBM 410 Decision Support Systems SPICS1101 University of Phoenix- Clearwater Campus Joe Dobrinski, Jr. May 24, 2005 Workshop #4 Individual Assignment Current Trends in Knowledge Management Current Trends in Knowledge Management There has been a growing realization that investments in information technology have not paid off in performance (Malhotra, 2005a). There has been too much emphasis on treating people as passive recipients of technology and not enough emphasis on individual enterprise. Buying a typewriter does not make one a better writer (BRINT Institute, 2005). Similarly, if a company buys new information technologies, it does not make an organization better at managing knowledge. What is critical is acceptance and effective utilization of the technologies. The key to success is not [just] the system but what people make of it. Knowledge Management (KM) is an evolving discipline that can be affected by new technologies and best practices, but there are some things that we do...

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