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The Inductive Service Development Framework, ISDF Bridging the Service and Software Development Processes.
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The Inductive Service Development Framework, ISDF Bridging the Service and Software Development Processes. By Thor E. Hasle, The Norwegian Centre of Service Research, NST, The Norwegian School of Information Technology, NITH, and Academy Services, Oslo, Norway. Abstract Service development processes are overwhelmingly established by the managerial, organisational and financial domains of the industry and the academia. There is however, a close to fifty year old science of information technology research into development of IT-services. There are several schools argumenting the best development processes with IT in mind, from structural, sequential processes like The Waterfall Process, to iterative, incremental processes like the Rational Unified Process (Jacobsson, I et al., 1999). As it is established that smaller development projects are more successful than larger (Standish Group, 2004) and the ever increasing need for time compression; lightweight, agile processes are now in fad. (Beck, K, 2000). The science of research into software development processes is...
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