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Advantages and Disadvantages of To Proposed Sites of a Call Centre
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| Submitted: Thu Jul 11 2002
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Advantages and disadvantages of to proposed sites of a call centre When writing this report and making a decision on the location of the call centre several factors must be considered, below are several that must be asked in relation to the two suggested locations Factors effecting location - Evidence of existing call centres succeeding - Labour force - Good business network, training and human resources - Financial Incentives - Quality location, is there a premises already available - Quality of life (amenities etc) - Telecom support i.e. technical assistance The first location suggested is Longbenton in the North east of England, North of Tyne and Wear and Teesside, and the other is Bolton in the area of greater Manchester. There are advantages and disadvantages to both sites, with the help of the factors identified above I will identify and evaluate the pros and cons of each site. The Longbenton...
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