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CIVIL ACTION AND CRIMINAL ACTION
Member rating: No Rating | Words: | Submitted: Fri Mar 31 2006
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UNIT 6 - CONSUMER PROTECTION ASSIGNMENT 1 - TASK 3B - CIVIL ACTION AND CRIMINAL ACTION The majority of complaints and issues made by consumers are usually dealt with on the spot. If not on the spot then at least out of court. However, if a consumer cannot have an out of court settlement then they may consider taking legal action. Before taking legal action, the consumer is best off getting advice from a specialist or from the Citizens Advice Bureau. There are two types of court systems in Britain: - Those concerned with criminal matters. - Those concerned with civil matters. The differences between these two are explained below and how they relate to consumer protection. --------------------------------------------------- * Criminal Action (Consumer law broken) A criminal is an individual who has committed an action which is against the welfare of society. Anything against the welfare of society is classed as an offence. If a person has committed an offence...
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