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Identification HMV stores. HMV stores are located all around the UK; HMV is one of the most popular DVD/Music/Games shops. The store I will be working with is located in the Wimbledon shopping Centre - Centre courts, the store is relatively big, it has an upstairs and a downstairs for different things. It is sometimes difficult to find the stuff that customers want to buy, or for a customer to ask a sales assistant who might be helping another person, this wastes the customers times, and then the shop could end up with a loss of earning because of this, the manager - Mr Winterbourne who has been working at the HMV store in Wimbledon for 3 years also agrees that customers not being able to find things determines how much they spend. Solution Ideas Alternative solution (manual) On the entrance and exit doors, the opening and closing times can be shown. Posters can be put around...

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