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Task 1: Identify the problem Introduction: Today I was given a task from my father's friend. His name is Mr.Hussaini. As he owns a video lending library, he has problems maintaining the cassettes and the customers. He uses a manual method for maintaining the business; he uses paper files in order to record the no. of people renting the cassettes from the shop. He keeps each file for every customer who comes in the shop and rents the cassettes in order to keep a record of it. As now he has a huge no. of files for every single customer, it is very difficult for him to trace a customer file when comes to return a cassette. Mr.Hussaini doesn't have a computer currently. Apart from these, he also got more problems, which are put below. Problem: I asked Mr. Hussaini what problems he has been facing so that I can make my...

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