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E-commerce legislation 1a. Existing consumer protection law The Department of Trade and Industry (DTI) offers a good overview on its Web site of the legal issues
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E-commerce legislation 1a. Existing consumer protection law The Department of Trade and Industry (DTI) offers a good overview on its Web site of the legal issues around E-Commerce. The main existing consumer protection laws that apply on line are: * Sale of Goods Act 1979, whereby sellers must sell goods that are as described and of satisfactory quality. If consumers discover that products do not meet these requirements they can reject them and ask for their money back providing they do so quickly. Alternatively, they can request repair or replacement or claim compensation. This act was amended to the Sale and Supply of Goods to Consumers Regulations 2002 after a European Directive. * Supply of Goods and Service Act 198, which requires traders to provide services to a proper standard of workmanship. * Unfair Contract Terms Act 1977, which limits the use of exclusion clauses in contracts. * Unfair Terms in Consumer Contract Regulations 1999...
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