Logged out
Access All our Essays in an Instant
Swap your work for FREE access, or pay £4.99 for instant access
As described
Member rating: No Rating | Words: | Submitted: Fri Mar 04 2005
Page Preview
On the left is an image preview of every page of this document, and below are the first 150 words with formatting removed:
E3 Provide a concise and accurate account of how the organization has incorporated consumer protection laws into its customer service policy. Budgens have SALE OF GOODS ACT 1979 amended 1994 This is probably the most important act as far as the customer and supplier is concerned. When customers buy something in a shop they enter into a legal contract with the retailer who has to fulfill certain obligations. The goods sold must be: * As described * Of satisfactory quality (rather than merchantable quality) * Fit for all purposes, not just fit for one purpose As described This part of the act means that the products must match the description. For example if a bag of Budgens own brand sugar said it weighed 250g, but instead it only weighed 230g, this would be an offence, as it is not matching the description on the pack, and is leading customers. Of satisfactory quality The law now says that the goods...
Get instant access
- Instant, unlimited access to our documents in full
- Swap your work for free access, or pay £4.99
- To see the full version of this document and 147,383 others
Receive email updates for this category
- Simply tell us your email address and receive a weekly Study Help Email for FREE
- Receive 3 FREE essay views with each email
- Get all the latest essays from Coursework.Info & discussion from TheStudentRoom.co.uk
