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I set up an interview with the owner of the specialist garage to ask some questions so I could get an inside view of what he wants the system to do and how it would benefit him and the whole company. What details are currently held? At the moment we write down customer information on paper such as name, home address, contact numbers and email address. We also have to write down specific upgrades and how they want the car to look. We have the price list written down and kept on the counter to read of. What do you want from the new system? I would like the new system to be able to store customer information in the order we want. I would like the system to calculate the prices for the parts and paints and allow us to email this price to our customer and update them on progress our report...

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