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Information Technology : Booking System Introduction Background Portatools is a small tool shop as well as a hire shop at the back of the building. In Uxbridge selling different kinds of tools, ranging from drills bits to mini digger. It was first established 10years ago celebrating over 10,000 turnover last year. Over the years more and more customers have realised that big companies like HSS the largest tool hire shop nation wide are more expensive the smaller companies, which is how Portatools has capitalised on the customers views. Portatools opens at 8am to 6pm during the duration of the hours Portatools receive over 20 orders a day, the accept these order by phone, fax, e-mail and by coming to the shop. The order is dispatched as soon as the order has been put down via either the van driver or the customer can take it. Statement Of The Problem The user (Mr Russell Patterson,...

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