In the newsagents that I am studying, there are many users of the present system. There are altogether, 5 employees working in the present system.
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Introduction: In the newsagents that I am studying, there are many users of the present system. There are altogether, 5 employees working in the present system. All the users very the jobs that they do via a rota system in place. i.e. One day, John (a worker), does the stock check on Monday and then does till duty (staying at the till all day) on Tuesday. On Wednesday, he collects money from the bank and forwards any outstanding cheques. The system caries on with all various jobs involved in the day to day running of a newsagent, which also happens to be a post office. This feature adds an extraneous amount of work, onto the workers. All these jobs are worked around a manual system, which is a long and tedious process. They identify who has worked for how long, by writing in a book when they enter and leave. Interview: I recently...

