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I.T. Project : Dental Surgery Filing System Identification of Problem Problem 1 - I have noticed that at my dental surgery, they use a manual filing system to keep record of all the patients' records and when a record is needed by the dentist, the receptionist has to sort through the records in order to find it. I feel that they would benefit from having a computer version running to help save both time and effort for the receptionists. Problem 2 - When a patient wishes to book an appointment, the receptionist must sort through the booked appointments, which are written in a book, to check whether a certain time or date is available. This problem could also be resolved using computers. Problem 3 - The surgery types up individual letters to be sent to different patients to inform them of different events and remind them about upcoming appointments. This task would...

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