Cindy Bells is a small wedding shop situated in Brownhills, West Midlands that makes and sells its own dresses - the current system

... Cindy Bells is a small wedding shop situated in Brownhills, West Midlands that makes and sells its own dresses. The orders are usually made in person, as a fitting is necessary. All accounts are done by hand, and copies of orders for materials (usually obtained from Los Angeles), and customer invoices, are all kept in a filing cabinet at the rear of the shop. With orders, the proprietoress, Cindy Costello, makes purchases over the phone, writing down what she has ordered on a piece of paper. The problem with this is that this system is error-prone and unreliable. Post-It notes are usually just stuck on a desk or pieces of scrap paper are left lying around the office. For this reason, some essential work is sometimes forgotten. When the order arrives, if the order has been written down to confirm the placement of the order, the piece of paper is filed, along with the order

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