Business Communication Case Study : Oxfam

... Business Studies Coursework Business Communication Case Study : Oxfam Oxfam needs to communicate with a range of individuals and organisations, including their suppliers, as well as their own employees. Good communication within Oxfam is essential if that business is to operate effectively. What is communication? Oxfam need to have good, clear paths of communication so that: * Everyone is clear about their objectives and tasks * There is a smooth and accurate communication both within Oxfam (internal communication) and between the organisation and other individuals, bodies and groups (external communication) for example the UN * Everyone in Oxfam is kept informed of developments and changes, usually through e-mails and memos * Ideas and views are clearly heard * New ideas can bubble up through Oxfam * People do not feel frustrated - 'nobody listens to me' * Oxfam and its members can respond quickly to new developments, etc foe example if there is a second earthquake a day after Oxfam

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