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Enhancers and Inhibitors in Health and Social Care Values Care Value 1: Promoting service users' rights and beliefs Care Value 2: Maintaining confidentiality Care Value 3: Promoting equality and diversity In order to achieve effective communication it is important that you share positive body language including eye contact, posture and proximity. Maintaining good eye contact is important because it enables the care worker to read how the service user is feeling about what the care worker is telling them. Different ways in which you look at someone all mean totally different things like looking in all different directions show how you are feeling towards the person who is talking and it is important that you give out a positive image. This enhances effective communication and dignity. The way in which the care worker or service user is standing is important as it may give off the wrong message depending on how you stand...

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