communication and values

... Task 1 It was a group interaction that took place on Tuesday the 12 with 7 people within a group. The client group that I had to chosen to work with was an elderly woman who had a phobia of doctors. A one to one interaction took place with a 7 year old boy in his home who has a learning disability and is easily angry. Explain the types and range of communication skills you have used in your report. Your discussion of communication must demonstrate understanding of the care value base. The types of communication skills are: * Verbal * Non verbal Group Verbal consist of the following: * Tone /Pitch - it not just what we say, but the way we say it. If we were to talk very fast in a loud voice with a fixed voice tone people may think that we are angry and shouting. Therefore they

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