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Communication in Care Settings In this unit, I will be focusing on the communication skills used in a health care setting and exploring the factors that support and inhibit communication. To do this, I will be observing an early year setting, THE BUSINESS ACADEMY BEXLEY primary section (4-5 years old) so as to give a detailed analysis of how these communication skills are used. Communication is a process used to give information, obtained information and to share ideas, opinions and views. There are four main forms of communication which are written communication, computerised communication, oral communication and special methods. However, body language, signs and symbols are also ways in which people communicate with each other. Oral communication which is also known as verbal communication involves two or more people interacting with each other verbally while using a range of different body language messages (non-verbal) to emphasise on the message they intend to...

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