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I.C.T Task 2 Three Customer Service Statements In this report I would be comparing and contrasting three customer service statements from three different organisations. I would be explaining how the customer service statement are laid out, how it's presented and explain what they are talking about briefly. The three companies that I will be explaining about are Melcourt, GMOCN (Greater Manchester Open College Network) and IQA Education. Statement 1 My first statement is IQA Education; the way this statement is presented is by having six paragraphs using up two pages. The "IQA Education" is presented by having it located at the top of the statement in a rectangle box that goes across the top half page with the end of the rectangle (right hand side) fading out and in the left hand side the title is located in the middle, written in white because the box is black so the white writing would stand...

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