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'Management: 1a) The control and making of decisions in a business or similar organisations' (Oxford advanced learner's dictionary, 1999: 712).  

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'Management: 1a) The control and making of decisions in a business or similar organisations' (Oxford advanced learner's dictionary, 1999: 712). This is the general definition of management. In this modern world today, there are many well-established profit and non-profit organisations. This information technology age has created a world with no boundaries where communication is never a problem and conducting a business is easier than ever. However, the ever-expanding organisations now have a more complex structure and competitions are greater than ever. Hence, all organisations today are seeking effective managers, and the quality of management is a key element of business success. Most successful managers today apply Henri Fayol's and Henry Mintzberg's ideas directly or indirectly. Henri Fayol's idea on the management functions created the framework for most of the organisations today. He introduced the five management functions, which includes planning, organising, commanding, coordinating and controlling (Lamond,...

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