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"Discuss the features that characterize World Class Organization. Explain by using real life example. "
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BACHELOR OF ARTS PRODUCTION, PLANNING AND CONTROL MODULE BA423 PRODUCTION AND OPERATIONS MANAGEMENT Individual Assignment: "Discuss the features that characterize World Class Organization. Explain by using real life example. " Executive Summary A world-class organization is an organization that becomes the best and then sustains itself as the best in its field. It goes beyond TQM (Total Quality Management), which is an adaptive process. It also goes beyond the "learning organization" by keeping ahead of changes. World-class organizations practice Continuous Quality Improvement (CQI), a management philosophy which focuses on improving processes within an organization. The management strategies of World Class Organization are following Dr W.E Deming's teaching, which summarized into the following 14 points : 1. Create constancy of purpose towards improvement of product and services with the aim to become competitive, to stay in business, and to provide jobs. 2. Adopt the new philosophy. Do not accept mistakes, defective materials, and poor workmanship. 3. Cease...
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