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Choosing any New Zealand based organisation discuss evidence of Scientific Management principles in their business operations: Frederick Winslow Taylor (1856 - 1915), is said to be the 'father of scientific management'. Taylor's theories on efficient management emerged in a late 19th century/early 20th Century context when industries were experiencing rapid growth in both size and complexity. His concepts form the basis of modern management as we know it today. This essay will examine fundamental aspects of the Scientific Management movement, and will look at how these key ideas are implemented in the modern day context of a 21st Century organisation. The company I have chosen is Vodafone, a global firm with an operation in NZ. More specifically, I will be looking at the Vodafone Call Centre and its management practices. Key aspects I will cover include Taylor's scientific research, designed to discover the most efficient 'one best way' of working, and...

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