Particularly within the leisure centre environment it is important to identify and address those factors which improve the safety of the customers , maintain high levels of services , quality of facilities and promote a healthy safe work environment
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In the various activities of modern life social domestic, work or leisure the cost of work place accidents and incidents is immense in terms of wasted costs, loss of revenue, insurance claims and premiums and a host of unquantifiable indirect costs. Its is incumbent upon all organizations to identify and evaluate the environment within which they operate regardless of whether they are in manufacturing , services transport or leisure ect .however , within each of these sectors there are specific issues to be address and actions to be taken in relation to health and safety and customer satisfaction . Particularly within the leisure centre environment it is important to identify and address those factors which improve the safety of the customers , maintain high levels of services , quality of facilities and promote a healthy safe work environment. When considering the customers of a leisure centre the factors which are likely to...

