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How can Emotional Intelligence be used to improve performance at work?
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| Submitted: Thu Jul 11 2002
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How can Emotional Intelligence be used to improve performance at work? Based on the book, Working with Emotional Intelligence by Daniel Goleman Introduction I had heard a little about Emotional Intelligence (EI) in the past I decided that I would chose this book for my assignment as I was interested in learning more about it and how it could help improve performance. I had heard that his first book Emotional Intelligence, his focus was primarily on education, and it did not tie in enough to the work environment. So I decided to read his second book 'Working with Emotional Intelligence'. This topic was particularly interesting to me as I have had some experience in training skills and knowledge, but when approached by manager on how to give additional training to our staff, I did not know. We have a through 3 month training for all new staff where they learn all the skills...
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