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Functions of Management Mindy Lamont University of Phoenix XBSADB01/MGT 330 Gene Hewett, Ph.D. December 13, 2003 Functions of Management There are four functions of management: planning, organizing, leading, and controlling. * "Planning: Planning is setting goals and deciding on courses of action, developing rules and procedures, developing plans (both for the organization and for those who work in it), forecasting (predicting or projecting what the future holds for the firm). * Organizing: Organizing is identifying jobs to be done, hiring people to do them, establishing departments, delegating or pushing authority down to subordinates, establishing a chain of command (in other words, channels of authority and communication), and coordinating the work of subordinates. * Leading: Leading means influencing other people to get the job done, maintaining morale, molding company culture, and managing conflicts and communication. * Controlling: Controlling is setting standards (such as sales quotas or quality standards), comparing actual performance with these standards, and then taking corrective action as required."...

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