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Exploring Consent and Surviving Work The work of Michael Burawoy (1979) makes a valid contribution to our understanding of the nature of work. Theorists such as Crozier (1964) and Mayo (1933) argue that employee’s social ‘game play’
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Exploring Consent and Surviving Work The work of Michael Burawoy (1979) makes a valid contribution to our understanding of the nature of work. Theorists such as Crozier (1964) and Mayo (1933) argue that employee's social 'game play' undermine management's position and delegation of work. However, Burawoy offers the notion that rather than these games posing a threat to management, they are in fact favourable (within limits) in creating 'manufacturing consent'. Such 'games' can be identified as being discovered through the work of Mayo (1933) and the Hawthorne studies. He discovered informal work groups form unofficial norms & sanctions of cliques to regulate group behaviour. Mayo stated that supervisors have to be aware of both individuals' social needs & power of the informal group, in order to align these to achieve formal or official objectives. More socially aware than scientific quality gurus such as Ishikawa (1985), Mayo's understanding of such informal 'game playing' is...
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