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Enabling a Remote Workforce Table of Contents Introduction 1 Organizational Issues 1 Productivity - Are employees who telecommute more productive than their traditional office colleagues? 1 Savings - What types of savings from a telecommuting program should employers expect? 2 Planning - What kind of planning does an organization need to do to properly implement a successful telecommuting program? 2 Eligibility - How do managers determine the eligibility of employees for telecommuting? 3 Social Interaction - What types of social limitations do remote workers experience? 3 Communication Limitations - Are organizations disadvantaged due to communication limitations with remote workers? 4 Management - How do managers successfully manage and support remote workers? 5 Technical Issues 5 Network - What are the security, bandwidth, and infrastructure implications for the company network to support remote access? 5 Hardware/Software Needs - What are the hardware, home infrastructure, and software licensing needs for the remote user? 6 Telecommuting Variations - What are alternative solutions or variations for telecommuting programs? 7 Connectivity - What are the tools and considerations to accommodate remote network access? 8 Communication...

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