During my time here at Rainbow Mail Order I have noticed the following problems that some of the subordinate members of staff are having. In this report I hope to outline these problems and offer some possible solutions.
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| Submitted: Wed Aug 27 2003
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Luke Judge Management assignment Rainbow Mail Order During my time here at Rainbow Mail Order I have noticed the following problems that some of the subordinate members of staff are having. In this report I hope to outline these problems and offer some possible solutions. 1. The rules and regulations are too restrictive and are not allowing staff to achieve their own full potential and the work people are doing is repetitive and boring. 2. Staff are limited in how they are able to deal with unsatisfied customers even though they are equipped to do so, causing staff to feel out of touch with customers, which will also lead to bad customer relations in the future. 3. People within the company with the right knowledge and experience are not being given the responsibility they deserve. 4. Management is not delegating effectively and is therefore limited in the time they can spend on any...


