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Discuss the issues raised by new forms of work including at least working from home and the call centre.
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Gideon Krotosky BSc Economics and Accountancy First Year Introduction to Organisations and Organisational Behaviour Coursework SG 1012 Norman Type February 2004 Q3. Discuss the issues raised by new forms of work including at least working from home and the call centre. Technological innovation is one of the defining features of industrialised societies, which is currently changing the nature of work and organisations. There are various new forms of work introduced due to the developments in computing and telecommunications and the main 2 I will focus on are: home based teleworking and the call centre. Home-based teleworking is the working option that unites the place of work and daily life together by establishing the office at home. Homeworking (as it is otherwise known) involves working for either part or all of an employee's contracted working hours at home as opposed to working in an office or other workplace. Working from home usually involves employees who...
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