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Deming referred to the old African saying "it takes the whole village to raise a child". In this paper we try to understand and interpret it through few core concepts of Quality and Total Quality Management.
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IT TAKES THE WHOLE VILLAGE TO RAISE A CHILD Executive Summary Deming referred to the old African saying "it takes the whole village to raise a child". In this paper we try to understand and interpret it through few core concepts of Quality and Total Quality Management introduced by quality gurus like Deming, Crosby, Juran and Gravin. This paper focuses on the quality journey of Eastman Chemical and presents an analysis of quality based strategies applied in Eastman chemical. This paper also evaluates the activities that indicate Eastman chemicals as a learning organization. The analysis indicated that Eastman Chemical thus entail high degree of TQM practices and is thus considered to be the best by its customers, employees and suppliers. Introduction. Quality assurance has been a significant aspect throughout history. Since the Egyptian era till date quality concepts paved the way for development of quality management to Total Quality management....
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