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Task C At Manchester airport, they have certain ways that have to run through day in and day out which is to try and satisfy the customers, through aims and objectives that they have set to try and achieve. The ways that they try and satisfy the customers are through their values which they try and anticipate the customer's needs and wants before they ask which pleases customers, this is one way that they try and satisfy tem. Another way is through the staff's behaviour and their body language because they try and act responsible and act in a way which the customers would find appropriate and make them easy to approach if they need help. This is a good way because they are putting their customers first which is good customer service because if they don't then customers will have a sense of dissatisfaction and will tend not to...

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