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Unit 10 Customer Service Argos By Korhan Beytekin Contents Introduction 3 The three S's at Argos 5 Good customer service 6 Consumer protections legislation 7 The supply of goods act 1982 7 The consumer protection act 1987 8 Data protection 8 Health and safety 8 The Argos card 8 Appearance 9 Improvements to customer service 9 Customer Service Unit 10 Argos Holloway Road The business that I have chosen is Argos, located on Holloway Road. Argos is one of the UK's largest non-food retail company, which supplies nearly every thing that a house would need, pulse Argos has sales over £2bn per year. Argos is one of the UK's largest non-food retail chains; with sales over £2bn. Argos is the number one retailer for toys and small electric appliances, and a leading player in many other markets including D.I.Y, gardening, consumer electronics and furniture. Argos also have a significant market share in jewellery, sports equipment, D.I.Y products and furniture. The company was funded in 1973 and was the pioneers of the catalogue...

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