Changes in modern businesses.
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Introduction Changes are inevitable in modern businesses. They occur in almost every organisation, or industry sector, at some time or other. The changes may be small but incremental, or radical and occasional. Business is continually changing, new technology is making operations easier, new markets are opening and staff are bringing new skills to the workplace. However, in order to make the most of these changes, they should be introduced in a systematic way, which maximises their effects. Additionally, staff should be kept informed of changes, and should be encouraged to contribute to them. Staff will also need to be trained to use the new systems procedures and technology correctly. Stakeholders and customers will need to be kept informed of the changes and understand how they will effect them. Effective change management that makes all employees participate is essential in our world of turbulence and of shorter cycles of innovation. Changes may affect...


