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Case Analysis: Peter Browning and Continental White Cap
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Midterm Case Analysis: Peter Browning and Continental White Cap. 1. The Case: What are the critical issues facing Peter Browning and Continental White Cap? His goals? The organization's goals? 2. The Analysis: What are White Cap's strengths and weaknesses in light of its goals and the objectives for the proposed change? What type of change strategy is indicated? 3. The Action Plan: What steps do you recommend in implementing the planned change? Be specific with regards to processes for gaining support, implementing new practices and procedures and institutionalizing the change. What contingency plans might be needed to manage change effectively? Dick Hoffman couldn't have been more right when he declared that Peter Browning was 'smack dab between a rock and a hard place.' Under the management umbrella, Peter Browning was faced with several issues. The majority of White Cap's employees were resistant to change. Many of the employees were older and...
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