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Business At Work - An extensive report on McDonalds  

Member rating: 6 out of 10 stars (3 votes) | Words: | Submitted: Mon Sep 08 2003

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ST GEORGE COMMUNITY COLLEGE AVCE BUSINESS 6 UNIT Unit 1 Business At Work~McDonalds A Profile BY KATIE ZAFFIRO July 2001 1.0 INTRODUCTION 4 2.0 BACKGROUND INFORMATION 4 3.0 (E1) MCDONALDS OWNERSHIP 4 3.1 ADVANTAGES TO BEING A FRANCHISE 5 3.2 DISADVANTAGES TO BEING A FRANCHISE 5 4.0 (E2) MCDONALDS OBJECTIVES 6 4.1 (C1) ACHIEVE PROFITABLE GROWTH 6 4.2 (C1) BE THE BEST EMPLOYER 6 5.0 (E3) DEPARTMENTS WITHIN MCDONALDS 8 5.1 HUMAN RESOURCES 9 5.2 MARKETING 9 5.3 ADMINISTRATION 10 5.4 FINANCE/ACCOUNTS 10 5.5 RESEARCH & DEVELOPMENT 11 6.0 (E4) (C2) MANAGEMENT STYLES 11 6.1 AUTOCRATIC 11 6.2 DEMOCRATIC 12 6.3 LASSEZ-FAIRE 12 6.4 CONSULTATIVE 12 6.5 MCDONALDS MANAGEMENT STYLES-HEAD OFFICE 12 6.6 MCDONALDS MANAGEMENT STYLES-THE RESTAURANTS 13 7.0 (E4) (C2) CULTURES WITHIN MCDONALDS 13 7.1 MCDONALDS CULTURE 14 7.13 McDonalds Head Offices 14 7.14 McDonalds Restaurants 14 8.0 (C2) ORGANISATIONAL STRUCTURES 14 8.1 ORGANISATIONAL STRUCTURE OF MCDONALDS 15 8.2 MCDONALDS HEAD OFFICE 16 8.21 Head Office Structure & Its Effect On the Objectives 17 8.211 Achieve Profitable Growth 17 8.212 Be The Best Employer 17 8.3 MCDONALDS RESTAURANTS STRUCTURE 18 8.32 Restaurant Structure & The Effects On the Objectives 18 8.321 Achieve Profitable Growth 18 8.322 be the Best Employer 18 9.0 (E5) COMMUNICATION 19 9.1 VERTICAL & LATERAL COMMUNICATION 19 9.2 FORMAL & INFORMAL COMMUNICATION 19 9.3 RESTRICTED & OPEN COMMUNICATION CHANNELS 19 9.4 FACE TO FACE & MEETINGS 20 9.5 TELEPHONE & FAX 20 9.6 LETTERS &...

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