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Assessment 2 1. Terminology Job Definition Job definitions in practice are usually only applied to low level manual and clerical jobs, at more senior levels there are usually greater degrees of own job making. There is a school of thought that suggests newly appointed staff ought to know exactly what their duties are in detail. The suggestion is that this higher degree of definition (or specification) helps to motivate employees by letting them know exactly what is expected of them. Others schools of thought are that, far from being motivating a high level of job definition acts to control people's behaviour and sets minimum performance standards. Job Specialisation Job specialisation is typically a feature of bureaucratic organisations where there is an implied clear-cut division of labour and a high level of specialisation; this is especially relevant to both knowledge jobs and jobs of a manual or clerical nature. After general training some workers...

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