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A Contract specific organisation structure chart and number of staff, primary responsibilities and individual hours of working. Add costs.xls; SEE PAGE 46 - Manhour Allocation Think IWM text for roles - also relevant for training Action MS using the Court Service Submission. 1. Resource Solution 1.1 General The resource solution we advocate for this commission is a matrix solution based where there are * Management Line Resources - management heads who will ultimately own the output, provide the people management function and have the Client relationship * Service Line Managers - functional heads or experts from within the DJ matrix who will define the 'what' and 'how' aspect, providing the service delivery staff with direction, professional discipline knowledge and technical training As all the Greater London Magistrates Court Authority Circuit portfolio is within Greater London, we propose supporting this commission with Service Managers and non site based professional resources from our London (West End) office. The dedicated management...

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