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An analysis of the customer service provided by John Lewis.
Member rating: No Rating | Words: | Submitted: Fri Dec 12 2003
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Customer Service Introduction I have undertaken a 2-week work- experience in a very successful large size business organization of John Lewis. The John Lewis store is the only store, which is located in the City Centre the store is also situated in the tertiary sector. As the store is situated in the city centre this means it is accessible to the entire city. John Lewis is also seen to be known as a department store because it sells anything from clothes to electrical, home to clothes etc. also the these departments are all seen to be under one roof. The department store consists of 4 very large sized floors split up in to departments. Each floor has between 4-7 departments. The floor that I worked on was the (LG) the lower ground floor, which held 6 departments which where home-ware, toiletries, home accessories, lighting, men's clothing, gardening and home decorating. Each department specialises in...
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