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An Investigation and a Report into the Customer Services at Homebase.
Member rating: No Rating | Words: | Submitted: Thu Apr 08 2004
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An Investigation and a Report into the Customer Services at Homebase Introduction The company that I have chosen to do my research on is Homebase. Homebase has over three hundred stores in the UK, which provides a number of services. Homebase was founded in 1971 and they the first store were opened in Croydon, Surrey in 1981. They serve over a million customers each week. The main focus of their company is to sell products within the store, which are outdoor furniture, lighting, D.I.Y, bathrooms. They also provide other services, which is an online and in-store services, a deluxe paint mixing service, timber and board cutting and bathroom installation service. Here is the location of Homebase in Sittingbourne: What is Customer Service? Customer service is an important aspect of a business; it is what the business provides for the customers. For a company to be successful it must have good customer...
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