An Evaluation of the European Computer Driving Licence (ECDL) as used by AEGON UK Services
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An Evaluation of the European Computer Driving Licence (ECDL) as used by AEGON UK Services Contents: Page 1) Introduction Page 2) Rationale Page 4) Background Page 7) Research Page 19) Analysis of Data Conclusions Appendices A) Project Proposal B) Questionnaire C) Completed Questionnaire References Bibliography 1. Introduction The research project includes the complete lifespan of the work from the rationale to the conclusion. I examine the reasons for conducting the research, how the Company might benefit from the experience and how trainers may reflect and add to their toolbox of skills and knowledge. The project also considers the background to the European Computer Driving Licence (ECDL) and how this came to AEGON UK Services, what role Workplace Training Services had to play and what part of strategy ECDL was designed to meet. The main body of the project, the research itself, sets out to consider a range of questions related to the evaluation of ECDL within a financial services setting which I believe is a...


