A REPORT INTO HUMAN RESOURCE MANAGEMENT AT SAINSBURY'S

... A REPORT INTO HUMAN RESOURCE MANAGEMENT AT SAINSBURY'S TUTOR GROUP: W110 HARROW COLLEGE NOVEMBER 2003 BY KANAK PATEL Contents Page PAGE NO. Introduction 1 Role and Responsibilities of HRM 2 Human Resource Planning 5 Recruitment and Selection 21 Training and Development 35 Motivation and Performance Management 43 Contribution of HRM to improve competitiveness 56 Potential Conflicts between HRM activities 58 Bibliography 60 Introduction This is a report into Human Resources Management (HRM) at Sainsbury's PLC. The report will cover the following aspects of HRM: * Human Resource Planning * Recruitment and Selection * Training and Development * Performance Management Sainsbury's is a leading UK and US food retailer with interests in financial services and property. It has branches throughout the country selling a wide range of products. It has diversified into banking, selling electronics and financial service. Sainsbury's operates a much centralised Human Resource policy in which all major decisions are set, by top management at head office with locally based personal managers carrying them out. The group's objective is to meet its customer's needs effectively and thereby provide shareholders with

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