Introduction to Marketing Research

... Introduction to Marketing Research Marketing research aims to take some of the risk out of marketing decisions by providing information that can form part or the entire basis of decision-making. It is applicable to all aspects of marketing-mix decisions and should be an integral part of the process of formulating marketing strategy. Marketing research by definition is the function that links the consumer, customer and public to the market through information- information used to identify and define marketing opportunities and problems; generate, refine, and evaluate marketing actions; monitor marketing performance; and improve understanding of marketing as a process. Marketing researches specifies the information required to address these issues; designs the method for collecting information; manages and implements the data-collection process; analysis the result; and communicate the findings and their implications. (Source: American Market Association 1987) Divisions of Marketing Research Market research: provide information on market segmentation, brands shares, customer characteristics and motivations, competitors'

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