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Manchester Airport's Stakeholders Task 4 This task involves you looking at all the different stakeholders that may have an interest in Manchester airport. You need to present this evidence in a table: Stakeholder Internal or external? Description of interest in Manchester Airport How are their interests different from other stakeholders? Manchester Airports Passengers External The Manchester airport passengers expect the service provided by Manchester airport to be reliable, for example they want the aeroplane to be on time. They will also expect the price to be charged for the flights to appear fair given the quality of service provided and that any complaints are dealt with quickly and fairly. Manchester airport passengers could clash with employees and Manchester city council. They might clash with employees because they may not be happy with the service or they might not want to go through the tough security procedures. This can be resolved by providing an excellent and quick service. Customers might clash with Manchester...

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