Supported by theory and examples, what factors would you take into consideration when assessing the behaviour of groups in an industrial or commercial setting?

... Assignment II-Groups Supported by theory and examples, what factors would you take into consideration when assessing the behaviour of groups in an industrial or commercial setting? By way of definition, a group can be defined as, "two or more individuals interacting and interdependent who come together to achieve particular objectives" (Stephen.P.Robbins, 2000). Groups can be either formal or informal. Formal groups are defined by an organisation's structure, with given tasks establishing work groups. The behaviours within formal groups are likely to be stipulated by and directed towards the organisation's goals. Informal groups, on the other hand, also exist within organisations. These often develop when individuals have one or more common characteristics. Informal groups perform a very important function by satisfying members' 'psychological' needs. A theorist named Elton Mayo (1945) stressed the importance of informal groups and encouraged managers to 'grow' them. It is important to recognise that the types of interactions among

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